We know how important it is to find your perfect fit. Here are a few helpful hints to size your sneaker just right.
- Avoid prolonged and direct exposure to sources of light and heat
- Store the sneakers in their original packaging
- Avoid contact with water, oil, perfume or cosmetics
The only way you can know is by following us www.instagram.com/cariuma/
Help us decide what to restock by clicking on “Notify Me” on the product page. If there’s enough demand, we’ll make it happen!
We ship to 49 countries worldwide, see full list: www.int.cariuma.com/pages/shipping
We offer two delivery options to our customers
- EXPRESS shipping, which takes about 3 business days to arrive, shipping fee starts from $4.95
- STANDARD shipping, which takes about 5 business days to arrive, free shipping
The shipping options and rates will be various according to your country, it will be presented at shipping method page when you check out the order
We've extended our return window to 60 days! Returns and exchanges are accepted if your sneakers are:
- Unworn
- Unwashed
- In the original packaging
When trying on your CARIUMA for the first time (to test fit & comfort), please make sure to only wear them inside on a clean floor. If you plan to return them (or think there’s a slight chance you might need to exchange them), we ask that you refrain from wearing them outside. This eliminates the possibility of dirt, grime, etc. We cannot accept any sneakers that have been worn down, disheveled, washed or altered in any way. All accessories (insole, socks, shoe laces), and single skate shoe purchase are final sale
If your purchase is in $ USD:
Please initiate returns here, and choose the Return Bar option to get your QR express code (no label needed)! Simply drop off your shoes in the original packaging at your closest Return Bar. Your new exchange order will be shipped in the next 24 hours, and your refund will be initiated immediately.You also can choose the Mail option if the Return Bar is not available for your region, print the free shipping label, affix it to the original packaging, and drop off at the carriers listed on the label (USPS, Fedex or DHL) or if the label is DHL, you can arrange the pick-up here, It may take up to 3 weeks to process your return, and you'll receive notification if your return is approved.
If your purchase is in another currency:
Please initiate returns here to print your free shipping label. You can either drop off at DHL service points, or you can arrange the pick-up here. Delivery couriers will pick up your return at your selected time and location. You will receive an email when your return is approved, and when your refund or exchange has been processed.
For China and Singapore customers, please contact us at care@cariuma.com to initiate your return.
Drop By Our Contact-free Return Bar
After your original pair of sneakers has been accepted at a Happy Returns Return Bar, your refund will be initiated immediately and your new exchange order will ship out within 24 hours. Click here to find a Happy Return Bar location near you.
Online Return Process via Mail
It takes up to 3 weeks for our warehouse to process your return or exchange, we’ll notify you once your return has been approved
It’s simple! Select your desired gift amount. Add to cart. Check your inbox. You’ll receive the Gift Card Email containing the gift card purchase code. Forward the email to your recipient. They’ll use their gift code during checkout. And, BAM, they’ve got a brand new pair of shoes!
- Select gift amount
- Check your inbox for the Gift Card Email
- Forward the email to your recipient
Gift cards may be used toward any purchase. After the recipient’s initial purchase, any gift card balance will remain active. All gift card sales are FINAL.
Green
- Shipping date: no later than 3rd Sept 2021
- EXPRESS delivery will arrive by 8th Sept 2021
- STANDARD delivery will arrive by 10th Sept 2021
Light Grey/Off-White/Stone Light Grey
- Shipping date: no later than 10th Sept 2021
- EXPRESS delivery will arrive by 15th Sept 2021
- STANDARD delivery will arrive by 17th Sept 2021
All Black
- Shipping date: no later than 24th Sept 2021
- EXPRESS delivery will arrive by 29th Sept 2021
- STANDARD delivery will arrive by 1st Oct 2021
Navy
- Shipping date: no later than 5th Oct 2021
- EXPRESS delivery will arrive by 8th Oct 2021
- STANDARD delivery will arrive by 12th Oct 2021
Blue
- Shipping date: no later than 23th Aug 2021
- EXPRESS delivery will arrive by 28th Aug 2021
- STANDARD delivery will arrive by 30th Aug 2021
Stone Blush
- Shipping date: no later than 30th Aug 2021
- EXPRESS delivery will arrive by 2nd Sep 2021
- STANDARD delivery will arrive by 5th Sep 2021
All Black/Light Grey/Stone Blue/Stone Blush/Stone Grey/Light Grey
- Shipping date: no later than 2nd Aug 2021
- EXPRESS delivery will arrive by 5th Aug 2021
- STANDARD delivery will arrive by 9th Aug 2021
Black/Green/Raw Red/Rose/White
- Shipping date: no later than 3rd Sept 2021
- EXPRESS delivery will arrive by 8th Sept 2021
- STANDARD delivery will arrive by 10th Sept 2021
Off-White Canvas
- Shipping date: no later than 28th July 2021
- EXPRESS delivery will arrive by 2nd Aug 2021
- STANDARD delivery will arrive by 4th Aug 2021
Black/Navy Canvas
- Shipping date: no later than 12th Aug 2021
- EXPRESS delivery will arrive by 17th Aug 2021
- STANDARD delivery will arrive by 19th Aug 2021
Mystic Grey Canvas
- Shipping date: no later than 13th Aug 2021
- EXPRESS delivery will arrive by 18th Aug 2021
- STANDARD delivery will arrive by 20th Aug 2021
Red Canvas
- Shipping date: no later than 17th Aug 2021
- EXPRESS delivery will arrive by 20th Aug 2021
- STANDARD delivery will arrive by 24th Aug 2021
All Camel Suede
- Shipping date: no later than 19th Aug 2021
- EXPRESS delivery will arrive by 24th Aug 2021
- STANDARD delivery will arrive by 26th Aug 2021
Camel Suede
- Shipping date: no later than 24th Aug 2021
- EXPRESS delivery will arrive by 27th Aug 2021
- STANDARD delivery will arrive by 31st Aug 2021
Green Canvas
- Shipping date: no later than 24th Aug 2021
- EXPRESS delivery will arrive by 27th Aug 2021
- STANDARD delivery will arrive by 31st Aug 2021
White Premium Leather
- Shipping date: no later than 25th Aug 2021
- EXPRESS delivery will arrive by 30th Aug 2021
- STANDARD delivery will arrive by 1st Sept 2021
Rose Suede
- Shipping date: no later than 4th Sept 2021
- EXPRESS delivery will arrive by 8th Sept 2021
- STANDARD delivery will arrive by 10th Sept 2021
All Black/Black Suede
- Shipping date: no later than 7th Sept 2021
- EXPRESS delivery will arrive by 10th Sept 2021
- STANDARD delivery will arrive by 14th Sept 2021
Washed Burn Sand Contrast Thread Canvas
- Shipping date: no later than 7th Sept 2021
- EXPRESS delivery will arrive by 10th Sept 2021
- STANDARD delivery will arrive by 14th Sept 2021
Blue Mirage Suede
- Shipping date: no later than 19th Oct 2021
- EXPRESS delivery will arrive by 22nd Oct 2021
- STANDARD delivery will arrive by 26th Oct 2021
Gerry Lopez Red/Gerry Lopez Off-White
- Shipping date: no later than 2nd Aug 2021
- EXPRESS delivery will arrive by 5th Aug 2021
- STANDARD delivery will arrive by 9th Aug 2021
Mystery Blue/Samba Red Suede and Canvas Contrast Thread Ivory Logo
- Shipping date: no later than 24th Aug 2021
- EXPRESS delivery will arrive by 27th Aug 2021
- STANDARD delivery will arrive by 31st Aug 2021
Black Suede and Canvas Contrast Thread Ivory Logo
- Shipping date: no later than 7th Sept 2021
- EXPRESS delivery will arrive by 10th Sept 2021
- STANDARD delivery will arrive by 14th Sept 2021
Rose Suede and Canvas Contrast Thread Ivory Logo
- Shipping date: no later than 14th Sept 2021
- EXPRESS delivery will arrive by 17th Sept 2021
- STANDARD delivery will arrive by 21st Sept 2021
Burnt Sand/Charcoal Grey Suede and Canvas Contrast Thread Ivory Logo
- Shipping date: no later than 19th Oct 2021
- EXPRESS delivery will arrive by 22nd Oct 2021
- STANDARD delivery will arrive by 26th Oct 2021
Gum Vintage White/Vintage White Suede and Canvas Black Logo
- Shipping date: no later than 14th Sept 2021
- EXPRESS delivery will arrive by 17th Sept 2021
- STANDARD delivery will arrive by 21st Sept 2021
Gum Black Suede and Canvas Ivory Logo
- Shipping date: no later than 12th Oct 2021
- EXPRESS delivery will arrive by 15th Oct 2021
- STANDARD delivery will arrive by 19th Oct 2021
All Black Suede and Canvas Ivory Logo
- Shipping date: no later than 31st Aug 2021
- EXPRESS delivery will arrive by 3rd Sept 2021
- STANDARD delivery will arrive by 7th Sept 2021
White Premium Leather Vintage Suede
- Shipping date: no later than 7th Sept 2021
- EXPRESS delivery will arrive by 10th Sept 2021
- STANDARD delivery will arrive by 14th Sept 2021
First,ocks! You can toss them in the washing machine, air-dry or line-dry them when done. Be sure to avoid bleaching and tumble-drying!
Next, shirts. You can toss your shirt in the washing machine and set it to cold. When it’s done, you can air-dry or iron on low heat. Be sure to avoid dry-cleaning, tumble-drying, line-drying, and bleaching to keep your shirt looking fresh. Washing it with similar colours is always recommended.
Made-to-order shoes are not refundable or exchangeable. The products are manufactured according to your original purchase, produced by demand, so we’re left with no more & no less than exactly what’s needed. Find the right shoe size for you here
All Black Canvas/Stripe Black Canvas
- Shipping date: no later than 25th Aug 2021
- EXPRESS delivery will arrive by 30th Aug 2021
- STANDARD delivery will arrive by 1st Sept 2021
Off-White Canvas
- Shipping date: no later than 14th Sept 2021
- EXPRESS delivery will arrive by 17th Sept 2021
- STANDARD delivery will arrive by 21st Sept 2021
All Black Suede/All Camel Suede/Cloud Grey Suede
- Shipping date: no later than 21st Sept 2021
- EXPRESS delivery will arrive by 24th Sept 2021
- STANDARD delivery will arrive by 28th Sept 2021
Camel Suede
- Shipping date: no later than 19th Oct 2021
- EXPRESS delivery will arrive by 22nd Oct 2021
- STANDARD delivery will arrive by 26th Oct 2021
In celebration of Ocean Day 2021, we developed a special-edition IBI Low & IBI Slip-On, featuring our first 100% recycled plastic knit upper. We’re producing these sneakers by demand, so we’re left with no more & no less than exactly what’s needed.
Orders received from 20th July – 31st July
- Shipping date: no later than 15th September 2021
- EXPRESS delivery will arrive by 20th September 2021
- STANDARD delivery will arrive by 22nd Sept 2021
Orders received from 1st August – 10th August
- Shipping date: no later than 25th September 2021
- EXPRESS delivery will arrive by 29th September 2021
- STANDARD delivery will arrive by 1st October 2021
Orders received from 11th August – 20th August
- Shipping date: no later than 5th October 2021
- EXPRESS delivery will arrive by 8th October 2021
- STANDARD delivery will arrive by 12th October 2021
All Black
- Shipping date: no later than 24th Sept 2021
- EXPRESS delivery will arrive by 29th Sept 2021
- STANDARD delivery will arrive by 1st Oct 2021
please email press@cariuma.com
please email wholesale@cariuma.com
